Common questions. Straight answers.
What drivers ask before they hire us - and after. Don't see your question? Call us at the number in the header.
How much does a tow cost in Houston?
How much does a tow cost in Houston?
The operator taking your call confirms the full price before the truck rolls, so there's no single number to publish here. Roadside work such as jumps, tire changes, lockouts, and fuel is priced by the operator on the call. Heavy-duty, RV, long-distance, and specialty transport are priced per job. For reference, the City of Houston's non-consent tow rate (Municipal Code Ch. 8, effective Jan 1, 2026) is $232 for the first 20 miles plus $4.64 a mile after that, and Texas caps a private-property non-consent light-duty tow at $272 under 16 TAC Ch. 85.
Do you charge extra at night, weekends, or holidays?
Calls are taken around the clock. Ask the operator whether any night, weekend, or holiday charge applies, and get the full price confirmed before the truck rolls.
What payment methods do you accept?
The operator taking the job confirms payment methods before rolling. For a nonconsent drop fee, Texas rules require the operator to accept cash, credit, and debit.
Do you work with insurance or motor clubs?
If you have roadside coverage through an insurer or motor club, call them first so the tow is billed under that plan. Quick Tow Houston is a dispatch and referral line, not a motor-club contractor. If you do not have coverage, call (281) 916-1288 and a licensed operator quotes the job before rolling.
How fast can you get to me?
How fast can you get to me?
It depends on where you are, what traffic is doing, and which operator is closest when you call. Nobody can honestly promise a number before knowing your location. Call and the operator taking the job can give you an arrival estimate for where you actually are, not a script.
What areas do you cover?
We cover the whole Houston metro - the Inner Loop, North Houston and Montgomery County, the Katy Freeway and Energy Corridor, Sugar Land and Fort Bend, the Ship Channel and refinery corridor, the Bay Area and Clear Lake, and out to Galveston.
Do you respond to freeways?
Yes. I-10 (the Katy Freeway), I-45 North and South, Loop 610, Beltway 8, US-290, SH 225, and the Grand Parkway - we cover every Houston-area highway. If a state trooper or HPD is directing the scene, the tow runs under their process. For private calls on freeway shoulders, we dispatch directly. If your vehicle just broke down on a Houston freeway, Tow and Go offers a free tow to a safe location - call (713) 881-3333.
What if I break down out toward Galveston or the outer suburbs?
Coverage runs out to Galveston and the Gulf Coast, the Woodlands and Conroe to the north, and Katy and Fulshear to the west. Pin-drop your location or give a mile marker when you call so the operator covering that zone can find you.
Which tow truck does my car need?
Flatbed or wheel-lift - which does my car need?
AWD, 4WD, and all EVs must go flatbed - no exceptions. Wheel-lift works fine for standard FWD or RWD sedans and most trucks. Lowered, damaged, or luxury vehicles should go flatbed for safety. Tell us year/make/model when you call and we route the right truck.
Can you tow my Tesla or EV?
Yes. Every EV needs a flatbed - the drive motors stay engaged with the wheels. We connect you with a licensed operator who can move Teslas, Rivians, Mustang Mach-Es, Lucids, and Hummer EVs. If the battery is completely dead and the transport mode will not engage, the operator confirms how they will move the vehicle before hooking up.
Do you tow motorcycles and RVs?
Yes. Motorcycles get low-deck flatbeds with soft straps. Class A, B, C motorhomes and fifth-wheels are handled with heavy wreckers. We tell you on the phone what truck is coming.
Can you do long-distance tows out of Houston?
Yes. Common routes from Houston: San Antonio, Austin, Dallas, Beaumont, and out to Galveston. Long-distance runs are priced by distance and vehicle. Scheduled pickups are preferred so the operator can route a driver efficiently.
Do you offer roadside help besides towing?
Can you jump-start my car?
Yes. Licensed operators we connect you with carry jump equipment. If the battery is the only issue, you can usually drive away after the jump. If the alternator or battery is bad, the driver tells you honestly and can tow from the same call.
Will you change a flat tire for me?
Yes. The operator taking the job brings the tools and swaps the spare if it is safe to do so. On a freeway, a short tow to a safe lot is often the safer option.
Do you deliver fuel?
Yes. Operators can bring gas or diesel to get you to the nearest station. The operator confirms the service call and fuel cost before rolling.
Can you unlock my car?
Yes for most standard vehicles. Some newer models with transponder keys require a locksmith or dealer; we tell you on the phone whether we can help or you need a specialist.
Will my insurance cover the tow after an accident?
Will my insurance cover the tow after an accident?
Ask your insurer what the policy covers. After the tow, the operator can give you an invoice with scene location, reason, and destination for the claim file.
Do you coordinate with DPS and local police?
Yes. Accident scenes of every kind get dispatched, and if law enforcement is on scene the operator works directly with the officer on removal and destination.
Can you tow a vehicle to a specific body shop?
Yes. Tell dispatch the shop, dealer, or storage lot you want. The operator taking the job takes the car there, including longer hauls quoted before anyone rolls.
How does private property and HOA towing work?
Can my HOA or apartment get a private-property agreement?
Yes. The licensed operators we connect property managers with work under written agreements with apartment complexes, homeowners associations, and retail lots across the Houston metro, where apartment towing is common. What that agreement covers is between the property and the operator.
What do I do if my car was towed from private property or by the city?
Houston has no single city impound lot - vehicles go to a licensed private storage facility. Look up your plate at findmytowedcar.com (city tows) or findmytowedcar.org/harriscountytow (unincorporated Harris County), or call HPD Towline at (713) 308-8580. Texas law entitles you to a hearing on a non-consent tow if you file within 14 days of the tow.
Need a tow? One call, any hour.
Light-duty towing, priced by the operator, who quotes your full price before the truck rolls.